All is Well
All is WellStudent Portal manual
Manuals › For students › Sign in

Sign in — getting into the portal

Students sign in with a one-time link sent to their email. Staff use a password. This is the first screen everyone sees.

Watch how it works

Short videos recorded on the real portal with made-up sample data. No sound; the captions explain each step.

Sign in: getting into the portalScreen tour · short video, no sound
How to sign in with the email linkHow-to · short video, no sound
How staff open a student’s portalHow-to · short video, no sound

1What this page is for

What this screen is for

It proves who you are before the portal shows any records. There is no password for students: you type your email, the portal emails you a link, and tapping that link signs you in. Only the person who can open that email inbox can get in.

Which email to use

Use the same email you gave when you registered for your program. The portal finds your records by that email. A different email will sign in but show We couldn't find a student record.

The sign-in link

  • It works once. After you use it, it cannot be used again.
  • It expires after one hour. If you are late, just ask for a new one.
  • Open it on the same phone or computer where you want to use the portal. The link signs in the device that opens it.

The buttons under the form

ButtonWhat it does
How to use this portalOpens the page-turning flip-book guide in a new tab.
Step-by-step guideOpens this manual.
Quick tourA short flip-book walk-through.
See a demoShows the portal filled with a made-up student. Nothing real. See Demo mode.
Staff sign-inA fold-out for school staff only. Students can ignore it.
Can't find your email in our records? Call the school at (940) 440-2923.

2Staff sign-in

How staff open a student’s portalHow-to · short video, no sound

For All is Well staff only. It uses a password instead of an emailed link, so staff can get in quickly while a student is on the phone.

  • Use the same email and password as the Leadership Dashboard.
  • After signing in, staff see a list of every student and can open any one student's portal to see exactly what that student sees.
  • Only emails on the school's staff list get the student list. Anyone else who signs in here just sees their own record.
Students: you do not need this. Use the email box above it.

3Step by step

Sign in as a student

  1. Tap in the Email address box and type your registration email.
  2. Tap Email me a sign-in link. The button says Sending… for a moment.
  3. A message appears: Check your email. We sent a sign-in link to …
  4. Open your email on this same device. Find the sign-in email (look in Spam or Promotions too).
  5. Tap the link. The portal opens on your records.

Get a new link

  1. Go back to the portal sign-in screen.
  2. Type your email again and tap Email me a sign-in link.
  3. Use the newest email. Older links stop working.
  4. If you see a message asking you to wait, wait the number of seconds it shows and try again. This limit stops strangers flooding your inbox.

Sign in as staff

  1. Tap Staff sign-in to open the fold-out.
  2. Type your staff email and your password (the same as the Leadership Dashboard). Tick Show password to see what you typed.
  3. Tap Sign in as staff.
  4. The student list opens. See Staff view in this manual.

4If something looks wrong

The email never arrived.Wait one or two minutes, then check Spam, Junk and Promotions. Make sure the email was typed correctly — the confirmation message repeats the address it sent to. Then request a new link. If nothing arrives after two tries, call the school.
I see "Please enter the email address you registered with."The box is empty or the address is not a full email (it needs an @ and a dot, like name@gmail.com). Fix it and tap the button again.
I tapped the link but I am back on the sign-in screen.The link was already used, is older than one hour, or a newer link was sent after it. Request a new one and tap the link in the newest email.
I tapped the link on my phone but I want to use my computer.The link signs in the device that opens it. Request a new link from the computer and open the email on the computer.
Staff sign-in says "Invalid login credentials".The email or password is wrong. It is the same password as the Leadership Dashboard. If you signed in but see your own record instead of the student list, your email is not on the staff list — ask Edmund to add it.

5Flip-book edition

The same subject as a page-turning flip-book. Opens in a new tab.