Manuals › Videos

How-to video library

Every video in one place: a full overview film of the whole portal, then a short tour of each screen and step-by-step videos for the everyday jobs. The short videos are recorded on the real portal with made-up sample data, so no real student appears; they have no sound and captions explain each step. The same short videos play when you press a ? in the portal.

Full overview

The Student Experience JourneyFull overview: how to use the Student Portal, start to finishOpen on YouTube →

Start

Start here: how the Student Portal worksScreen tour · short video, no soundRead the Start here manual →

For students

Sign in: getting into the portalScreen tour · short video, no soundRead the Sign in manual →

Your portal: everything on one pageScreen tour · short video, no soundRead the Your portal manual →

Demo mode: a sample studentScreen tour · short video, no soundRead the Demo mode manual →

How to sign in with the email linkHow-to · short video, no soundRead the Start here manual →

How to find your next class dateHow-to · short video, no soundRead the Start here manual →

How to read your balance and payment planHow-to · short video, no soundRead the Start here manual →

How to pay your next installmentHow-to · short video, no soundRead the Your portal manual →

How to open a lessonHow-to · short video, no soundRead the Start here manual →

What to do if your record is not foundHow-to · short video, no sound

How to add your class and payment dates to your calendarHow-to · short video, no soundRead the Your portal manual →

How to print a record of a paymentHow-to · short video, no soundRead the Your portal manual →

How to read My progressHow-to · short video, no soundRead the Your portal manual →

How to ask the school to change your detailsHow-to · short video, no soundRead the Your portal manual →

For staff

Staff view: open a student’s portalScreen tour · short video, no soundRead the Staff view manual →

How staff open a student’s portalHow-to · short video, no soundRead the Sign in manual →